Yep, we’re different–in a good way
We were tired of the status quo
So we started asking some tough questions: What if we stopped the internal competition? What if we collaborated with our employees, customers, and carriers so that everyone was successful?
SEND turned out to be the answer to all of those. Since 2013, we’ve spent every minute providing excellent service and building real relationships with our customers and carriers.
It was a simple approach that’s yielded some awesome results. We’re proud to say that we now have a loyal base of quality customers, many of which have grown their company with SEND. We’ve also built a dedicated fleet of some of the most reliable, experienced drivers in the industry.
Today we offer logistic services to customers in the lower 48 states and Canada. We serve the largest nursery and food distributors in the region and nation. And the collaboration we envisioned so long ago? It’s the very thing that makes us different, and makes SEND great.
Meet the SEND team
Stacey
Phone: (877)736.3361 ext. 126
As the newest member of the accounting pod, Stacey enjoys her work at SEND. Not only is she the tallest person in the pod—an achievement she is quite proud of—she is also the only left-handed extraordinaire. When she’s not maniacally 10-keying numbers all day, she enjoys biking Phil’s, aero sight-seeing, visiting local hop-artisans, and dreaming of the day someone invents snow skiing in the middle of summer without snow. An avid adventurist, she has a voracious reading appetite, crochets, and likes to do da-cha-cha.
Stacey
Accounting Team • Enhancer
Daniel
Phone: (877)736.3361 ext. 109
Daniel is a recent transplant to Bend moving here to be closer to his fiancé. Daniel has close to three years of logistics experience and is excited to begin his journey at SEND Transportation. In his free time, he likes to ride his motorcycle, go on hikes, and fish. He completed a thru-hike of the Appalachian Trail in 2018.
Daniel
Carrier Expansion Team • Optimizer
Zach
Phone: (877)736.3361 ext. 110
As a logistics specialist, Zach helps creates successful situations for both his clients and SEND carriers. He loves the challenge of working in transportation, and takes pride in his work. He previously held a management position in the grocery industry. Outside work, Zach spends time with his family and enjoys both outdoor and indoor activities including golf, swimming, traveling, and board games.
Zach
Carrier Expansion Team • Advocator
Regan
Phone: (877)736.3361 ext. 123
When I saw Smokey and the Bandit as a child, I knew immediately that I wanted to be a truck driver when I grew up. Or at the very least, a CB radio owner. Sadly, neither of those dreams came to pass, so I ended up in the next logical career—freight logistics accounting. When I am not crunching numbers, I while away my time snarking with my husband, seeking out treasures for our tiki bar, solving crossword puzzles and enjoying outdoor adventures around Central Oregon.
Regan
Accounting Team • Bookkeeper Extraordinaire • Coach
Katelyn
Phone: (877)736.3361 ext. 108
My name is Katelyn, but most people know me as Katy I come from a customer service background in serving and bartending. I went to college for Collision Repair and Refinishing, and on my days off I enjoy working on my drift car, traveling for car events, and hanging out with my 2 kids.
Katelyn
Carrier Expansion Team • Advocator
Meisha
Phone: (877)736.3361 ext. 106
Meisha is the newest to our pack taking on the role of Logisticizer. She comes loaded up with years of project management, client and vendor relations, and a serious eye for all things organization. Her personality shines through her customer service. She has plans for her plans and can’t wait to help solve your problems. She lives in Central Oregon with her partner Charlotte and can’t get enough of the wildlife and outdoors. In her free time, she is always listening to music, making meat-centric meals vegetarian, and spoiling her pets: Kloke, Karter, and Kanye.
Meisha
Customer Expansion Team • Logisticizer
Preston
Phone: (877)736.3361 ext. 104
Preston Fivecoat is the OMNI Pod Leader, working with customers and his team to manage freight and find the most efficient ways to ship it. He’s overseen the SEND fleet for more than three years. He started at SEND in 2014, and has worked with most of our customers throughout his tenure here. When he isn’t working Preston enjoys spending time with his wife, three daughters, and large extended family. He enjoys the outdoors but doesn’t really understand hiking. (“It seems a lot like hunting, but with no chance to shoot anything,” he says. “What’s the point?”)
Preston
Customer Expansion Team • Coach
Laura
Phone: (877)736.3361 ext. 107
Laura has spent her career working in the service industry at restaurants and bars all over the world. This experience really opened her eyes to the logistics involved in moving both people and products efficiently. She found a passion in making the residential moving process stress free for people. Her passion for moving brought her to SEND where she found a new love in the shipping world. When she is not at work she loves to hike, bike, rock hound, travel, attend live music, play cribbage, cook, or adventure with her dog, Ludo.
Laura
Customer Expansion Team • Amplifier
Stephanie
Phone: (877)736.3361 ext. 101
Logistics and numbers have always been a strong focus in my life so being able to combine both of those things in accounting was a dream come true. In my spare time I enjoy mountain biking, kayaking with my dog, all things Disney and scooting around Bend on my Honda Ruckus.
Stephanie
Accounting team • Enhancer
Emily K
Phone: (877)736.3361 ext. 125
Emily is a Chicago native with over five years of experience working in logistics. After taking a little hiatus from the industry, she realized that transportation is truly where her passion lies; logistics make the world go ‘round and Emily finds it fascinating to be a part of that. When she’s not thinking about trucks, she’s driving around Bend on her moped, creating art, reading, spending time with her friends and family, rockhounding, and playing outside as much as possible.
Emily K.
Customer Expansion Team • Amplifier
Maggie
Phone: (877)736.3361 ext. 117
Maggie moved to Bend, Oregon from Buffalo, NY (Go Bills!) in early 2021. Her and her husband brought only what they could fit in their car, sold the rest, and drove 3,300 miles to their new home! Maggie has driven across the country over five times, as one of her goals is to backpack in every national park in the U.S. Maggie has a background in environmental chemistry and brings her love of organization, project building, and adventure to our team of Logisticizers. When she’s not helping you with your shipments, Maggie enjoys cycling, hiking, and practicing yoga.
Maggie
Customer Expansion Team • Logisticizer
Dylan
Phone: (877)736.3361 ext. 103
Dylan moved from Vermont to Bend, OR in 2014 to work for SEND Transportation. He works in the business development division and enjoys helping customers move their freight. In his free time, Dylan enjoys golf and ice-cold beer.
Dylan
Customer Expansion Team • Amplifier
Emily
Phone: (877)736.3361 ext. 133
Emily always dreamed of being a teacher in Ohio, but after getting her degree in secondary education and Geography she decided to move to west. After spending time in Alaska, Seattle and Portland, she landed in Bend and found an amazing home as a customer service agent at SEND Transportation. She works exclusively with the Nestle Team. Emily loves the daily challenges that logistics presents, and she’s excited for the future of SEND and the transportation industry. When she’s not booking and scheduling freight, Emily enjoys spending time in the high desert around Bend with her dog and family, and quilting when it’s too cold to go outside.
Emily
Carrier Expansion Team • Optimizer
Kim
Phone: (877)736.3361 ext. 102
Kim has been with SEND since 2017 and is a part of the track and trace team. Her job is to ensure all of our customers’ loads are delivered as scheduled, and that there’s no damage to the products shipped. She also supports the team in scheduling appointments for pickup and delivery. Kim is familiar with the trucking side of SEND as well; her husband has a trucking business for more than 45 years. In her spare time, Kim enjoys spending time with her grandchildren, hunting, fishing, and camping.
Kim
Customer Expansion Team • Logisticizer
Steve
Phone: (877)736.3361 ext. 120
Having lived and worked in a variety of settings has allowed me to face many of life’s experiences. I was born in New Haven, lived in Germany twice and Japan, am a student of history, and then finalized my education with a Master’s degree in Bible. I played a lot of sports, worked as a medic, minister, commercial fishing on the Atlantic, communication tech, sub teacher, and voice work. I am here to serve and help with the mission of SEND.
Steve
Carrier Expansion Team • Advocator
Joaquin
Phone: (877)736.3361 ext. 113
I have a duel role at SEND, I get to work with numbers on the accounting role and with computers in my Smart Guy role. During my accounting role I get to help carriers and customers. While on my Smart Guy role I get to help my friends in the office. You can say that I really like to help people. When I am not in the office I am outdoors hiking and exploring all that Oregon has to offer with my awesome wife.
Joaquin
Technology Expansion Team • Mr. Smart Guy
Nate
Phone: (877)736.3361 ext. 112
Inside of the organization I love nothing more than building relationships with our customers, carriers, and members of the SEND team. Outside of the organization, I enjoy mountain biking and spending time with my family.
“Would I rather be feared or loved? Easy. Both. I want people to be afraid of how much they love me.” – Michael Scott
Nate
CEO & Co-Founder
Sarah
Phone: (877)736.3361 ext. 114
Sarah’s love of both people and numbers serves her well in her role at SEND. She enjoys the diversity in her job, getting to keep one foot in the AP/AR part of the company and the other in the human side of the company. She believes her mission is to help the SEND team find joy and purpose in what they do each day and to create an atmosphere of empowerment and freedom. When she isn’t working, Sarah loves to be with her family, in the woods or on her yoga mat.
Sarah
VP & Co-Founder
Terri
Phone: (877)736.3361 ext. 115
Terri—or TT—is the customer support manager for SEND’s New York. She’s a hands-on manager and enjoys being involved with all the different aspects of logistics customer service. She’s the primary contact for early morning and afterhours, which gives her opportunity to get to know a lot of SEND customers and carriers, and build great relationships. In 2001, she was awarded the Leadership Award, for going above and beyond in training and leading her team- this was the first time this award was given to a non-managerial employee.
Outside of work, she spends time with her husband, two children and puppy love, Khaleesi. TT likes traveling, going to the movies, and the theater arts. Her favorite quote is from Mark Twain: “Sing like no one is listening, love like you’ve never been hurt, dance like nobody’s watching, and live like it’s heaven on earth!”
Terri
Customer Expansion Team • Logisticizer
Lloyd
Phone: (877)736.3361 ext. 124
Lloyd is a recent UK expat who moved over in 2020 to live with his partner here in Bend. He has his degree from the British Institute of Modern Music in Songwriting, but his work expertise includes years of experience in customer relations. Outside of work he enjoys playing fetch with his cat and making music.
Lloyd
Customer Expansion Team • Logisticizer
Teigan
Phone: (877)736.3361 ext. 130
Teigan has worked for SEND Transportation for nearly three years as a customer service representative. She plays a significant role in SEND’s pickup track and trace for her team, and provides support wherever it’s needed. On her off time, Teigan appreciate all aspects of the outdoors, enjoys home improvement projects and taking care of her chickens.
Teigan
Carrier Expansion Team • Optimizer
Hunter
Phone: (877)736.3361 ext. 121
Hunter was born in Portland and moved to Bend a year ago so he could spend more time outdoors skiing and fly fishing. A majority of his daily role is spent assisting the carrier team with finding trucks in areas where our customers need them. He has over 3 years of experience working with trucking companies and enjoys developing relationships with carriers across the country, no matter how big or small. In his free time when he’s not catching fish, he enjoys watching football, surfing behind his family’s boat, going to car meets and shooting footage with his drone.
Hunter
Carrier Expansion Team • Optimizer
Cassandra
Phone: (877)736.3361 ext. 118
My name is Cassandra and I’m a Seattle native turned Central Oregonian. My background is in coffee, death claims, and HVAC contracts. I’m a Western Washington University Alum, go Vikings! Numbers are my thing, and cribbage is my game.
Cassandra
Carrier Expansion Team • Advocator
Proudly employee-owned
In 2017, we became employee-owned via the completion of an Employee Stock Ownership Plan (ESOP). The driver of SEND’s success has always been its dedicated employees. And the best way to recognize their value was to give them ownership of the company they contribute to on a daily basis.
The culture here continues to evolve. But whether we’re having a burger-making competition, welcoming a new carrier, or working together to help a customer, our commitment to the SEND community remains at our core.
“SEND’s guiding principle has always been to treat each other, our carriers and our customers with equanimity. If we do this each and every day SEND will naturally be successful,” says Nate Smith, CEO and co-founder of SEND.
Community Outreach
SEND Transportation Inc cares about the wellness of our community and supports activities that bring the community together.
Want to talk?
We know lots of other things. Trivia facts. Hot dog recipes. Not to mention, we transport all kinds of freight. Can we move your stuff? Probably.